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| • Shipping Options
| • Shipping Costs
| • Methods of Payment
| • Terms & Conditions of Sale
General Issues for Purchaser
Here you could find general information related to shipping options & cost, payment, terms and conditions of sale. You could contact us for more details.
If you located in Jakarta or its surrounding area, our delivery
staff will deliver your order. We use reliable shipping carriers for
national shipping. Feel free to choose your own shipping carrier
that more appropriate for you. For safety reason, we encourage
you to insurance the shipment.
You could choose the packaging method and material. For
national shipping, itís better to use the wood packaging or at
least use thick corrugated cardboard. We use shredded paper
as cushion in our packaging to protect against damage during
The shipment is carried out during the business days. Leading
time for national shipping normally takes 1 Ė 2 days.
Thereís no shipping cost if you located in Jakarta or its
surrounding area. Double packaging for distance shipping is
available for some charge.
All expenses for national shipping such as shipping cost,
packaging, insurance shall be borne by purchaser. Generally,
shipping costs is calculated based on a combination of
destination, goods weight, packaging weight or size, and
shipping methods (ground, sea or air).
Methods of Payment
The acceptable methods of payment are: cash, bank transfer,
cheque, giro or direct deposit. Currently we do not accept
payment by credit/debit card.
A bank transfer, cheque, giro or direct deposit is not confi rmed
as accepted by us until payment has been received in our bank
account completely. Payment by bank transfer should reach our
account net of all bank charges.
Terms & Conditions of Sale
We accept the order from all Indonesia territory wherever
the shipping carriers could make the shipment. We canít take
The defective goods are eligible for return within 1 week from
the shipment date for exchange or repair, at our discretion.
If we are unable to exchange or repair the goods within a
reasonable time frame, we will refund your payment.
All non-defective returns canít be accepted without formal
agreement. The purchaser shall be responsible for the return
shipping fees. The non-defective return goods must be in
its original condition, in its original packaging, and properly
repackaged to avoid damage.
We reserve the right to alter prices in exceptional circumstances.
If the price is corrected due to exceptional circumstances, you
will be informed of the change and offered the opportunity to
cancel the order.